CRM 2003, on the 7-9 October 2003,
Olympia, London, has firmly established
itself as the flagship customer
relationship management event in the
UK. The event offers the ultimate
learning opportunity for anyone looking
to implement a CRM strategy, through to
making the best of your current CRM
investment, Citizen relationship
management, the IT and ASP issues
through to Wireless and Mobile CRM.
The high level conference looking at
Integrating people, process and
technology to drive customer-centricity
and achieving measurable ROI,
combined with the free exhibition,
product demonstrations, free
consultancy and the FT Networking
lounge will provide you with the answers
you need.

Enterprise Content Management 2003
7th- 9th October 2003, Olympia, London
is the only event dedicated to the
systems, products, technology and
processes that provide global access to
and management of content and
information that are delivered, not just via
the web, but through multiple channels.
Enterprise Content Management 2003 is
the leading event dedicated to content
management and combines a free
stand alone conference for the
enterprise and the public sector.

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Content Management

Visit the FREE virtual exhibition for the latest content management,†document and publishing software.

Winthrop Publications

International Journal of Customer Relationship Management

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Winthrop Publications Limited
Brunel House
55-57 North Wharf Road
London W2 1LA, UK
Tel: +44 (0)20 7915 9612 (Editorial)
Tel: +44 (0)20 7915 9634 (Marketing)
Tel: +44 (0)20 7915 9600 (Switchboard)
e-mail: info@winpub.demon.co.uk

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